Privacy Policy
Last updated: 30 July 2025
1. Who We Are
Bee Creative is a trading name of Bee Creative Design Ltd, based in Hamilton, New Zealand.
Email: buzz@beecreative.co.nz
For applicable privacy laws (NZ Privacy Act 2020, EU/UK GDPR, California CPRA), we are the “data controller” for information collected via this website.
2. What Data We Collect & Why
- Contact details (name, email, project brief): to respond to enquiries, send quotes, and provide services.
- Billing details (invoice address, Stripe/PayPal transaction ID): to process payments and meet tax obligations.
- Analytics & cookies (via Google Analytics 4, Microsoft Clarity): to understand site performance and improve user experience.
- Chat transcripts (via Zapier Interfaces Chatbot): to provide support.
- Marketing opt-in (newsletter signup): to send tips, offers, and updates, only if you consent.
We never sell or rent your personal information.
3. How Long We Keep It
- Enquiries: up to 24 months after last contact
- Client files & invoices: 7 years (for tax purposes)
- Analytics: 14 months (Google default)
- Session replays: 13 months
- Newsletter list: until you unsubscribe
4. Who We Share It With
We use trusted third-party providers to operate our services, including:
- Google (Analytics, Search Console) – site analytics
- Microsoft (Clarity) – session replay & heat-maps
- Zapier – chatbot support
- Brevo – email marketing (if you opt in)
- Stripe – secure payment processing
- Siteground ltd. – hosting & backups
Where transfers occur outside New Zealand, we rely on Standard Contractual Clauses (SCCs) or similar safeguards.
5. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your data
- Restrict or object to processing
- Port your data to another provider
- Lodge a complaint with a regulator
To exercise your rights, email buzz@beecreative.co.nz. We’ll respond within 30 days.
6. Cookies
We use cookies to:
- Run essential website functions
- Analyse traffic (GA4)
- Improve usability (Clarity)
- Enable chat support
Non-essential cookies are only set if you click “Accept” on our cookie banner. You can change preferences anytime via “Cookie Settings.”
7. Security
- TLS/SSL encryption
- 2-factor authentication on admin accounts
- Daily backups
- Principle of least privilege on all tools
8. Children
Our site is not directed to children under 16. If you believe a child has submitted personal data, contact us and we will delete it.
9. Changes
We may update this notice to reflect legal or operational changes. Updates will appear on this page, with the “last updated” date at the top.
10. Contact Us
For questions about this policy or your data:
Bee Creative Design Ltd
251 Fox Street, Hamilton East
Hamilton 3216, New Zealand
Email: buzz@beecreative.co.nz